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 Shipping & Return

Shipping Duration : Orders are generally dispatched within 4 to 5 Days and all customize order such as jewellery with some garments, dresses may take little longer depend on the buying combination.

Shipping Charges are based on shipping destination and volume of purchases. Presently Shipping charge is : Higher the volume lower he shipping charge.  There is no Shipping charge if the shopping total exceed to Rs. 20,000

Courier : All products are shipped via reputed  domestic or international courier companies.

Shipping Multiple Products : If you have shopped multiple products in a single transaction, we will send it to you in one single shipment. (In case of a single shipment, the delivery date would be on the date when all the products are ready to ship) . However, if you want us to ship the earlier available products first, you need to inform in comment while you order or send a separate request to our support team.

After Shipping : At the time of delivery, if you are not available to receive the parcel, the courier company would leave a note for you to call them and arrange for re-delivery. For increasing fraud transaction we stopped facility for pick up from courier location. We will not be responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.

Duties and Taxes : Please note that if there are any customs or duties applicable for the ordered items, it would be billed separately to the customer by the courier company at the time of delivery. The duties and taxes are not a part of the customer’s payment made to us.

Return's of  Merchandize :  We have a Liberal Returns Policy You can send back the item you have purchased to us in its original condition and tags with the same package within 7 days, in case you do not like it for any reasons. In case of genuine fault from our side, we will refund the money including the shipping cost or we may replace the product without additional charges.

How to send the returns? You must take approval from one of our support team who will guide you how and where to send return. 
 

Damage/Breakage Policy :  We pack our goods with exceptional care and we use the best quality of Packaging materials so that you receive the goods intact.  However if you find any product as damaged then it will your responsibility to let us know within 48 hours of receipt of the goods. Any intimation after 48 hours will NOT BE ACKNOWLEDGED

You may return us the damaged goods and we will repair them and send it back to you with your next order.


Terms and Conditions

  • We would entertain the return, only if it is sent after return approval from our support team

  • Returns would not be accepted for custom made orders.

  • We do not accept any returns after 7 days of receiving the shipment.

  • All products should be returned in original condition with tags intact as attached in the merchandize at the time of delivery . Presence of original tags is a must to accept returns.

  • Any complaint with regards to damage  or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for a digital picture of the same in order to review the same

Refund on Returns:

  • We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.

  • At any point of time the refunds will not exceed the actual value of the goods.

  • There is 10% payment processing cost. 5 % while accepting your order and 5% while refunding the same . these amount will be deducted from total.

  • For orders placed using Bank Transfer payment method refunds would be issued only as 110% Gift Vouchers and in such cases there would not be any processing 10% cost mentioned above. This is because remitting amount from any indian bank require various documentation  including KYC of the beneficiary.

  • If the return is not a result of our error, we will not refund the shipping charges paid by you while purchasing the item.

  • In case of orders with free shipping, shipping cost would be deducted from the refund.


For more Detail check our F.A.Q


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